Where we test what's next,
before it scales

The Lab is home to pilot projects, run with real teams on real work. Raise your hand, and you could be part of the next one.

Raise your hand to join a beta

Tell us who's leading your team and we'll reach out when the next pilot opens up.

What to expect

Early access

Be among the first to test new AI tools, pilot initiatives, and vendors before the wider org.

Real workflows

Pilots run on your team's actual work, not demos, so results are meaningful.

Fast results

Timelines with clear success metrics agreed on before the pilot starts.

Scale what works

Successful pilots inform the future AI product suite and initiatives.

What's in the lab now

Map your team's workflows to identify opportunities for AI efficiency and gaps where new AI tools or vendors could come in

Status: In Beta with 5 teams

Coming soon: Extending to the Wave 2 set of teams in August

Contact the workflow team

Pilot the Bliss Labs tool with two teams and get results quickly, revealing how well Visa content is being read by AI agents.

Status: Live and working with the B2B team

Up next: Second pilot team slot open, raise your hand

Contact the workflow team

Submit your ideas for AI enhancements across 5 pillars important to our marketing efforts:

Status: Live, anyone in the marketing org can submit an idea using the intake form

Contact the workflow team